nd.tryitic.comNorth Dakota One Call – ITICnxt Home – Welcome to ITICnxt®

North Dakota One Call – ITICnxt Home Welcome to ITICnxt®Menu What’s New Resources FAQ Contact UsWelcome to ITICnxt ® This is a demonstration site. No tickets can be submitted. One Call Concepts ® proudly announces its most powerful digital ticketing solution yet: ITICnxt. Our user-centered software development method produced a digital ticketing experience tailored just for you. From the intuitive interface to the enhanced-intelligence locating tools, ITICnxt sets the standard for precision, quality and ease of use. Explore the new interface, tools and features in the ITICnxt Demo. Remember, no actual tickets can be submitted through the product demo. Try the Demo What’s New Precision Map excavation areas more accurately. Efficiency Process multiple projects in a single session. Versatility Get marking instructions, driving directions and more. Resources Videos Intro to ITICnxt Provides a complete walkthrough on processing a locate request. ND ITICnxt Advanced Search Explains how to access and use the Advanced Search location tool. ND ITICnxt Drawing Tools Explains the available drawing tools and how to choose the right one for the job. ND ITICnxt Filtering Ticket List Shows you how to organize and filter your ticket list. ND ITICnxt Job Profiles Explains how to create and use Job Profile to auto-fill information on multiple locate requests. ND ITICnxt Splitting Jobs Provides an explanation on how to group and organize locate requests with the Jobs feature. ND ITICnxt Business Rules Explains how business rules affect your ITICnxt experience. ND ITICnxt Map Tools Provides a tutorial on map controls, map viewing and other map tools. ND ITICnxt Updates & Re-spots Provides a brief explanation on reprocessing your locate requests with ITICnxt. PDFs ITICnxt Manual FAQ Does this mean I can’t use ITIC anymore? We want to give everyone a chance to get comfortable with ITICnxt, so we’ll leave the current version of ITIC running for a while. ITIC will be retired at some point in the future, so please take some time to familiarize yourself with the new system. Why is the Google Satellite map engaged before I create an excavation entity? We believe that creating excavation entities on the Google Satellite map will improve the accuracy of depicting the dig site. Therefore, we default to this map when creating an entity. If you prefer to use the Call Center map or the normal Google map, select it AFTER you choose an Excavation Creation option. Why is the Call Center map engaged when verifying tickets? Members have determined their coverage areas based on the Call Center map. Therefore, the excavation entities must be confirmed when viewing the same map. Also, in some cases, the Google maps and Call Center maps do not agree and so information must be confirmed on the Call Center map. How is the number of tickets that need to be generated determined? The Call Center’s board of directors has rules and policies that govern whether tickets need to be split at county and municipal borders. They also have rules for how many excavation entities are allowed on one ticket and how large these entities can be before splitting them into multiple tickets. Rather than have the ITICnxt user memorize these rules and procedures, the ITICnxt software calculates the number of tickets needed for the entities created during a session. What should I do if the excavation entity has been created in the wrong place? Return to the mapping screen and either edit the entity, or delete and recreate the entity. Contact Us If you have any questions or need any help navigating the sandbox, we can help you on Live Chat You can also email us at ialead@occinc.com or call us at (563) 885-7763 ©2023 North Dakota One...